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Director of Implementation and Support Primary Functions Responsible for the day-to-day technical operations of the Voice department, including staff management by providing guidance to ensure that the Voice staff understand and execute all functions in accordance with Company policies and procedures. Responsibilities Lead the Avaya Voice Management function. Drive projects by engaging the various functions organization. Implement, manage and evaluate Voice operation processes and procedures, in accordance with the standards and procedures set out by the organization. Drive innovation based on latest technologies and integration capabilities. Maintain progress, able to balance task completion, track progress and drive assignments to completion while communicates status and issues with the Chief Operations Officer. Interface with Avaya on business partner related matters such as: Training and certifications Contracts and Business plans Sales authorizations Liaise between departments on matters of interconnectivity, installation and support. Define, plan and design innovative enterprise-wide connectivity, collaboration, and voice platform infrastructure solutions, including integrated financial analysis of technical alternatives to meet business/operational requirements. Successfully negotiate technical design and deployment strategy with internal clients and peers. Define product standards, configuration standards and solutions for enterprise voice systems and contact center solutions. Provide support for infrastructure projects ensuring alignment with architecture direction. Serve as a subject matter expert for escalation on voice related operational and implementation issues and well as to facilitate the integration of voice systems with business applications and to optimize the use of carrier services while maintaining appropriate security. Investigate, test and implement new products and services related to voice. Assist in the creation of proposals and approve all PBX designs and follow up on purchase and inventory. Supervise project management through routine meetings and checkpoints. Monitor on ongoing Client support including tickets and VSA (Voice Stress Analyses) maintenance. Create and distribute Voice related Business continuity plans for Voice Clients. Maintain staff by: Recruiting, selecting, orienting, and training Employees; Maintaining a safe and secure work environment; Developing personal growth opportunities. Provide leadership for Employee relations through: Effective communication of job expectations; Planning, monitoring, and appraising job results Coaching, training, counseling, and disciplining employees; Developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Work with HR to resolve any Employee issues endeavoring to understand all legal ramifications. Review daily staffing and work load schedule in order to plan work and personnel assignments for technicians; manage departmental time entry approval for hourly Employees. Establish strategic goals by: Gathering pertinent business, financial, service, and operations information; Identifying and evaluate trends and options; Choosing a course of action; Defining objectives; Evaluating outcomes. Review monthly departmental revenue providing recommendations to maximize ROI whenever possible; monitor future departmental impact and needs based on predetermined metrics. Accomplish financial objectives by: Forecasting requirements; Preparing an annual budget; Scheduling expenditures; Analyzing variances; Initiating corrective actions. Maintain quality service by: Enforcing quality and Client service standards; Analyzing and resolve quality and Client service problems; Identifying trends; Recommending system improvements. Act as Client point of contact for escalated matters and issues which require Management assistance or intervention. Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and provide technical assistance to direct reports; keep abreast of latest technologies being offered to Clients. Perform hands-on technical work on escalated Voice matters; refer major hardware and/or software issues or defective product issues to vendors or department Management for service. Contribute to the Voice team effort by accomplishing related results as needed. Motivate staff to accomplish important objectives and multiple demands and creates a sense of urgency in all tasks. Hold the Voice team accountable for their deliverables and ensure that projects are delivered by agreed timelines. Develop systems and tools for effective task execution. Ensure that Voice operational processes stay within agreed upon budgets and timelines. QUALIFICATIONS: Bachelor's degree or equivalent level of hands-on experience. At least 5+ years of experience in Telecommunications and in installation and troubleshooting of Avaya telephony and LAN/WAN environments. Experience managing complex technical development projects involving integration of multiple systems. Good understanding of existing network programs and capabilities. Experience with wire code, cross-connect, station Jack and patch panel assembly and troubleshooting. Experience and understanding of common Telco circuit types, handling and testing. Advanced experience and understanding of SIP, H.323 and Legacy telephony infrastructure. Experience and understanding of the following hardware platforms: Avaya, Cisco, Verint and third-party telephony products. Hands-on experience and knowledge of Avaya core products and Avaya roadmap. Truck Driver - Home Weekly - $10k BONUS - Earn $7500 1st Month Project Manager (Voice & Data) PROJECT ACCOUNT MANAGER

Page 1 of 115    |   1 716 results for Account and finance in Ireland


Part-Qualified Trainee Accountant at BDO

www.bdo.ie
finance team for multiple clients across a range of industries. The successful candidate is required to service our large... as required Processing of employee expenses Liaising with clients on account issues and queries Preparation of bank reconciliations...Part-Qualified Trainee Accountant | BDO - Southside Dublin
| Southside Dublin

Sales Operations Business Analyst at Morgan McKinley

www.morganmckinley.ie
data analysis, de-duplication, and cleanup as needed to ensure a clean account management system Work with IT and FP... Minimum Qualifications: BA/BS degree in finance, accounting, business, economics 3+ years of relevant financial/business analysis... | Morgan McKinley - Dublin
| Dublin | €50000 - 70000 per year

Financial Accountant - Retail Banking in Dublin

www.thepanel.com
related documentation (Accounting Schemes etc); - Providing practical guidelines and on-going support for 1st line account... managers; - Regular reporting on status of GL management to Finance senior management; - Implementing improvements in the GL... - Dublin
| Dublin

Sales Executive at CV-Library

www.vivastreet.ie
to SME's in a purely New Business Development capacity. You will be talking to business owners, managers and finance directors.... Account Manager - Communications € 22-25K + € 9,600K OTE With nearly half a century of success behind them, this privately...Sales Executive | CV-Library - Dublin
| Dublin | €25000 - 28000 per year

Accounts Payable Clerk at Britvic

careers.britvic.com
to join their team on a permanent basis. Reporting to the Finance Manager the position holder will be responsible for a number of key... areas including invoice posting, managing and reconciling supplier accounts, managing GRNI account, month end duties...Accounts Payable Clerk | Britvic - Dublin
| Dublin

Group Financial Reporting Accountant at Robert Walters

www.robertwalters.ie
, if you would like to, you can change your cookie settings at any time. To find out more, please view our . x My Account Follow... a group financial reporting accountant. You will be an integral part of the Finance Team and will assist in achieving... | Robert Walters - Dublin
| Dublin | €55000 - 60000 per year

German Financial Controller at Bespoke Recruitment

www.toplanguagejobs.com
, taking account of different materiality in different countries. Responsible for SOx compliance. Partner with Finance/Tax... and Animal Health legal entities in Germany and Austria. Accountable for the Governance of the journal voucher review, account...German Financial Controller | Bespoke Recruitment - Cork
| Cork

Treasury Analyst at MetLife

jobs.metlife.com
/closing of bank accounts, KYC Packs, Maintaining bank account repository, Testing connectivity for new bank products, Counterparty... experience. Degree in Finance or Treasury/Business related subject. Ability to effectively manage and prioritise multiple...Treasury Analyst | MetLife - Dublin
| Dublin

Accounts Payable & Payroll Manager at Fallon & Byrne

Jobbio
Fallon & Byrne wishes to recruit a full time accounts payable & payroll manager to work in the finance department of their head office based on Exchequer Street. The ideal candidate will have 5... | Fallon & Byrne - Dublin, Dublin, IE
2018-02-23 06:00:01 | Dublin, Dublin, IE

Accounts Typist Accountancy & Finance Dublin 2 in Southside Dublin

www.lexconsultancy.ie
Lex Consultancy are currently recruiting for an Accounts Typist on behalf of our client based in Dublin 2 for a 12 month contract. You will be supporting a team of 30 and will be working in a fast paced environment. Excellent copy typing sk... - Southside Dublin
| Southside Dublin | €26000 - 30000 per year

Accounts Assistant at Louis Copeland & Sons

Jobbio
Louis Copeland & Sons is seeking an to join their busy Finance team in Dublin City Centre. Since 1933... Duties and responsibilities. Input of all bank transactions onto the accounting system. Preparation and...Accounts Assistant | Louis Copeland & Sons - Dublin, County Dublin, IE
2018-02-24 06:00:02 | Dublin, County Dublin, IE

Facilities Manager in Drogheda

Cv-library.ie
Required reports and support of the account management and the cbre finance team in relationpolicies and general duty of care. ensure a health and safety system is in place and that itmaintenance and repair of the sites m&e plant, equipment and services. organise and, if necessary...Facilities Manager - Drogheda
2018-02-20 05:00:00 | Drogheda

Finance Analyst with SQL - Galway at Wayfair

Jobbio
Skills. E Commerce, Finance, SQL, Financial Analysis, Problem Solving Skills, MS Office, Process... Qualifications. Bachelor's Degree required, preferably in Finance, Accounting or Business. Strong... | Wayfair - Galway, County Galway, IE
2018-02-24 06:00:02 | Galway, County Galway, IE

Accounts Assistant at Links Childcare

Jobbio
We are seeking to employ an enthusiastic to join our busy finance team. Reporting to the financial... Providing regular reports on each scheme. Assisting with all areas of accounts receivable. Processing...Accounts Assistant | Links Childcare - Dublin, County Dublin, IE
2018-02-23 06:00:01 | Dublin, County Dublin, IE

Finance Transformation- Senior Managers at Deloitte Ireland

Jobbio
You will be a key member of client service teams in the areas such as finance operating model design... Qualified accountant with ACA, CIMA or other accounting qualification, and a strong academic record... | Deloitte Ireland - Dublin, County Dublin, IE
2018-02-22 06:00:01 | Dublin, County Dublin, IE

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